Terms of Service
Last updated: April 23, 2026
These Terms of Service govern all use of the Hearthstone Chimney Co. website located at chimneyrepairtomsriver.com and any request for services submitted through it. By browsing the website, submitting a service inquiry, or scheduling work with Hearthstone Chimney Co., the user acknowledges that they have read, understood, and agreed to be bound by these terms in full. If the user does not agree to any portion of these terms, they should refrain from using the website or requesting services. Hearthstone Chimney Co. reserves the right to update or modify these terms at any time, and continued use of the site following any such change constitutes acceptance of the revised terms. These terms were last updated on April 23, 2026.
1. Workmanship Warranty
Hearthstone Chimney Co. stands behind the quality of its labor. Specific workmanship warranty terms - including duration and scope of coverage - are provided to the customer in writing at the time service is completed. Customers should retain that documentation for reference. Any warranty on workmanship applies solely to the labor performed by Hearthstone Chimney Co. or its coordinated service professionals and does not extend to pre-existing conditions, customer-supplied materials, or damage caused by misuse or outside parties after service is rendered.
Parts, components, and equipment installed during service may carry their own manufacturer warranties. Those warranties are governed exclusively by the terms set by each respective manufacturer. Hearthstone Chimney Co. makes no independent guarantees regarding manufacturer parts beyond what the manufacturer itself provides, and customers should direct product-specific warranty claims to the appropriate manufacturer.
2. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of NJ, without regard to its conflict-of-law principles. Any dispute, claim, or controversy arising out of or relating to these terms, the website, or services provided by Hearthstone Chimney Co. that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the state or federal courts situated within NJ. By using the website or requesting services, the user consents to personal jurisdiction in NJ for the purpose of resolving any such dispute.
3. Scope of Services
Hearthstone Chimney Co. offers professional home services to residential and commercial customers in Toms River, NJ and the surrounding service area. All services are subject to availability, scheduling capacity, and a professional assessment of site conditions prior to or at the time work begins. Hearthstone Chimney Co. reserves the right to decline any service request that falls outside its capabilities or service area.
Customers should be aware that some work coordinated through chimneyrepairtomsriver.com may be carried out by independent service professionals or licensed partner contractors who operate in conjunction with Hearthstone Chimney Co.. In such arrangements, Hearthstone Chimney Co. acts as the coordinating party and takes reasonable steps to ensure quality and professionalism. Use of the website or submission of a service request constitutes the customer’s acknowledgment and acceptance of this arrangement.
4. Limitation of Liability
To the fullest extent permitted by applicable law, the total liability of Hearthstone Chimney Co. to any customer or third party arising out of or related to services performed or the use of chimneyrepairtomsriver.com shall not exceed the total amount paid by the customer for the specific service giving rise to the claim. Hearthstone Chimney Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages of any kind, including but not limited to loss of use, loss of revenue, or property damage beyond the direct scope of the work performed, regardless of whether Hearthstone Chimney Co. was advised of the possibility of such damages.
5. Severability
If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable under applicable law, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or severed from these terms entirely if modification is not possible. The remaining provisions of these Terms of Service shall continue in full force and effect and shall not be affected or invalidated by the removal or modification of any single provision.
6. Estimates and Pricing
Any estimate provided by Hearthstone Chimney Co. - whether given in person, by phone, or through the website - is prepared in good faith based on the information available at the time it is issued. Estimates are not guaranteed fixed-price quotes. Final pricing may differ from the initial estimate if, upon arrival or during the course of work, site conditions are found to vary materially from what was originally described or anticipated. Such conditions may include, but are not limited to, concealed damage, non-standard installation configurations, or additional labor and materials required to complete the job properly.
In the event that actual costs are expected to exceed the original estimate, Hearthstone Chimney Co. will notify the customer and obtain approval before proceeding with the additional work. Customers will not be charged for unanticipated costs without prior notice.
7. Acceptable Use of the Website
Users of chimneyrepairtomsriver.com agree to access and use the website only for its intended purpose of learning about Hearthstone Chimney Co.’s services and submitting legitimate service inquiries. The following activities are strictly prohibited:
- Scraping or automated data collection: Using bots, crawlers, scripts, or any automated means to extract content or data from the website.
- Misuse or interference: Attempting to disrupt, overload, or compromise the security or functionality of the website or its underlying infrastructure.
- False or fraudulent requests: Submitting service inquiries that are fictitious, misleading, or intended to deceive Hearthstone Chimney Co. or its service professionals.
- Unauthorized commercial use: Reproducing, redistributing, or commercially exploiting any content from the website without the express written consent of Hearthstone Chimney Co..
Hearthstone Chimney Co. reserves the right to block access to any user found to be in violation of these acceptable use standards.
8. Contact Information
Customers or site visitors with questions about these Terms of Service, or who wish to discuss a specific service matter, are encouraged to reach out to Hearthstone Chimney Co. directly. The easiest way to get in touch is through the contact page at https://chimneyrepairtomsriver.com/contact-us/. Hearthstone Chimney Co. will make reasonable efforts to respond to all inquiries in a timely manner.